Cornerstone Accreditation

We are delighted to announce that Rust Avenue Medical Centre is a Cornerstone Accredited Practice. This means that we have passed the stringent criteria and standards stipulated by the Royal New Zealand College of General Practitioners. We continuously update this accreditation which means that our patients can expect the very highest standard of care. 

Patient Satisfaction Survey Results

Thank you to everyone who participated in our recent Patient Satisfaction Survey.

We were very pleased with the results and thank you all for your kind comments.

Some of you did not know how to access After Hours Care, so we are going to make a more visible poster in the practice which will hopefully be more effective.

It will advise that After Hours Care is available by:

1. Calling an Ambulance by dialing 111 in an Emergency.

2. Going to White Cross at 121 Bank Street, phone 4701083

3. Going to the Accident and Emergency Department at Whangarei Hospital in Hospital Road, Maunu.

 

You also mentioned that it would be nice to have a WATER COOLER in the waiting room. We think this is a great idea and will be putting one in soon.

Thank you for your feedback and suggestions. Please remember these are always welcomed. Please feel free to use our Suggestion Box anytime.

New Repeat Prescription Procedure

 

In some circumstances, a patient may request a repeat prescription for Long Term Medications.  Please discuss this with your doctor.

 

Regular requests- will be ready the next working day.

Urgent requests- will be ready the same day after 4pm

 

Fees- Adult                  $13 Collected

                                         $15 Faxed to pharmacy

          13yrs to 17 yrs    $ 8 collected

                                         $10 faxed to pharmacy

          Under 13yrs          Free

 

Payment- Payment will be required at the time of collection. If the prescription is ordered by phone or fax, please note that a $4 processing fee will be added for all accounts not paid by the end of the month.